1- Is your customization page defined as homepage?
2- Is your customization page defined as one of woocommerce pages?
3- Does the product you are trying to customize exists and is published in your shop?
4- Are you accessing this page from one of the product designer buttons?
Please set up your artwotk to the following specifications:
Format : PDF, JPG, TIFF
Colour : CMYK (any other colour format will be converted during proofing)
Bleed : 3mm
Safe Zone : 5mm
VAT : Inc.
Delivery : Included in price